Terms and Conditions

Last Updated: April 24, 2026

1. Acceptance of Terms

By accessing or using WHMSPro ("Service," "Platform," or "Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use our Service.

2. Description of Service

WHMSPro provides cloud-based warehouse management for modern teams.

  • Unlimited warehouses & storage: Scale locations and storage structures without arbitrary caps, with pricing tied to team size.
  • Order lifecycle management: Track orders from intake through fulfillment.
  • Custom roles & permissions: Create custom roles and control page access by permission.
  • UPC / QR / barcode scanning: Use camera or external scanners for receiving, movement, picking, and verification.
  • Inventory movement tracking: Record traceable movements across bins and warehouses.

3. User Accounts and Access

3.1 Account Registration

To access our services, contact our support team at info@whmspro.com.

3.2 Paid Access

  • User-based pricing: Price is based on the number of users requiring access.
  • Feature access: Paid users can access all available features.

4. Acceptable Use Policy

You agree to use WHMSPro only for lawful purposes and in accordance with these Terms. You may not:

  • Attempt to reverse engineer, hack, or compromise our systems or infrastructure.
  • Share account credentials or allow unauthorized account access.
  • Use the Service for competitive analysis or to build competing products.
  • Circumvent authentication, payment requirements, or usage limitations.
  • Use automated tools or bots to access the Service without authorization.

5. Data and Privacy

5.1 Your Data

  • You retain full ownership of all data you upload.
  • We do not claim ownership of your data or use it for unauthorized purposes.
  • Your data is never sold, shared, or used for marketing purposes.

5.2 Data Security

  • We implement industry-standard encryption and security measures to protect your data.

6. Intellectual Property

6.1 WHMSPro Platform Rights

  • WHMSPro, including processing, interface, and technology, is proprietary intellectual property.
  • You may not copy, modify, or distribute our Service or components.

6.2 User Data Ownership

  • You retain rights to your uploaded data and files.
  • By using our Service, you grant us a limited license to process your data solely to provide the Service.

7. Payment Terms (For Paid Conversions)

7.1 Pricing Structure

  • User-based pricing: Fees are calculated based on number of users with access.
  • Pre-payment required: Payment must complete successfully before service access.
  • Transparent pricing: Total cost is shown before payment confirmation.
  • Cost estimation: Estimated costs are provided based on number of users.

7.2 Processing Fees

  • All fees are non-refundable once processing has begun.
  • Failed conversions caused by system errors may be eligible for refunds or credits.
  • Refund requests must be submitted within 7 days of the transaction.

7.3 Billing and Payment

  • You are responsible for maintaining valid payment information.
  • Payments are processed through secure third-party providers.
  • Failed payments prevent conversion from starting.

7.4 Conversion Guarantee

  • You will be notified immediately upon successful payment and conversion start.
  • Conversion status can be tracked in your account dashboard.

8. Service Availability and Limitations

8.1 Service Availability

  • We maintain high availability standards and continuously monitor systems.
  • Scheduled maintenance may temporarily affect availability.
  • We may modify or discontinue features with reasonable notice.

8.2 Usage Limitations

  • Free tier limits may include page limits and monthly usage caps.
  • Rate limiting may be used to ensure fair usage and stability.
  • File size limits apply based on account type.
  • Authentication is required for all conversions to prevent abuse.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

  • WHMSPro is provided "as is" without warranties of any kind.
  • AI-generated results should be reviewed and validated by users.
  • You are responsible for verifying all processed data.

9.2 Limitation of Liability

  • Our total liability is limited to the amount paid for the Service in the past 12 months.
  • We are not liable for indirect, consequential, or punitive damages.
  • We are not responsible for data loss, business interruption, or related damages.

10. Termination

10.1 Termination by You

  • You may stop using the Service and close your account at any time.
  • Account closure requests can be submitted through account settings or support.
  • Upon closure, pending conversions will be completed but no new conversions can be initiated.
  • Completed paid conversions are non-refundable upon account closure.

10.2 Termination by Us

  • We may suspend or terminate accounts for violations of these Terms.
  • We may terminate accounts engaged in fraudulent, abusive, or illegal activities.
  • We may terminate the Service with reasonable notice.
  • Upon termination, your right to use the Service ceases immediately.
  • We will make reasonable efforts to allow downloading completed conversions before termination.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact Information

For questions about these Terms, contact info@whmspro.com.

13. Miscellaneous

13.1 Severability

If any provision of these Terms is found invalid, the remaining provisions remain in effect.

13.2 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and WHMSPro.

13.3 Assignment

We may assign these Terms to any affiliate or successor entity. You may not assign your rights under these Terms without our consent.

By using WHMSPro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.